YOU MAY FILE COMPLAINTS...
If you have any complaints, you may file a formal complaint.
NOTE: For the documents that are fillable, please download them for it to be rendered as fillable.
You may download these documents:
- GRTA Complaint Filing Information (PDF)
- GRTA Complaint Form (PDF)
- TITLE VI - Civil Rights Complaint Procedures and Forms (PDF)
- Timetable Flowchart of Complaint SOP (Word)
- Timetable Flowchart of Complaint SOP (PDF)
- SOP for Resolving Complaints that Provide for Equitable and Prompt Resolution of Disability-Related Complaints (Word)
- SOP for Resolving Complaints that Provide for Equitable and Prompt Resolution of Disability-Related Complaints (PDF)
- GRTA Paratransit Eligibility Determination Appeal Procedure (Word)
- GRTA Paratransit Eligibility Determination Appeal Procedure (PDF)
