YOU MAY FILE COMPLAINTS...

If you have any complaints, you may file a formal complaint.

NOTE: For the documents that are fillable, please download them for it to be rendered as fillable.

You may download these documents:
 

• GRTA Complaint Filing Information (PDF)
• GRTA Complaint Form (PDF)
• TITLE VI - Civil Rights Complaint Procedures and Forms (PDF)
• Timetable Flowchart of Complaint SOP (Word)
• Timetable Flowchart of Complaint SOP (PDF)
• SOP for Resolving Complaints that Provide for Equitable and Prompt Resolution of Disability-Related Complaints (Word)
• SOP for Resolving Complaints that Provide for Equitable and Prompt Resolution of Disability-Related Complaints (PDF)
• GRTA Paratransit Eligibility Determination Appeal Procedure (Word)
• GRTA Paratransit Eligibility Determination Appeal Procedure (PDF)