INFORMAL COMPLAINT
Informal complaints shall be processed promptly and discussed for resolution within three (3) days, but not longer than five (5) days from the date and time the complaint is received by GRTA’s Ombudsman or alternate.
Informal complaints shall be processed promptly and discussed for resolution within three (3) days, but not longer than five (5) days from the date and time the complaint is received by GRTA’s Ombudsman or alternate.