Setting Your Trip Times

Pick up times may be negotiated with the individual, but the trip will not be scheduled to begin more than one hour before or after the individual's desired trip. Let the scheduler know how much flexibility you have regarding your times. When reserving rides to/from a specific appointment, please be sure to:

Allow for time you may need to get from the paratransit vehicle to your destination inside the building.
Set your return trip time so that you have sufficient time to finish your appointment and be ready to depart.

Be advised…

If you are reserving a ride for a specific appointment time, be sure to allow sufficient travel time to get from your pick-up location to your destination. GRTA’s Paratransit service is a shared-ride service and other customers may get on or off before you get to your destination.