Items customers may bring on the paratransit vehicle:
- Service Animals - Persons with disabilities who use service animals may board with the service animal regardless of fare category. Operators may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability. They may not however, require certification or identification of their service animal. Passengers using service animals must keep their animals under control and the animal must not pose a threat to other passengers. Failure to do so may result in the passenger being requested to exit the bus.
- Portable Oxygen Use - GRTA recommends that riders who require portable oxygen devices must ensure that there is adequate oxygen supply (3/4 full) before boarding. Drivers are not authorized to operate life support equipment.
- Groceries - Due to space limitations, each eligible customer may bring up to four grocery-sized bags provided they can be stored on your lap and under your seat. You may bring groceries on board in a personal two or four-wheeled collapsible cart. If you are bringing a cart with you, let the scheduler know when you request your ride. Although operators will not assist you with the cart, they can assist you with up to two individual grocery-sized bags if necessary.
- Other items - Operators are not permitted to assist with other items. An eligible customer may bring other items on board the vehicle only if the customer, PCA, or companion is able to carry the item to and from the vehicle and the item is small enough to be held on the lap or placed under the seat.
If you are going shopping and anticipate carrying more than will fit in your space, please make other arrangements for your trip.