BOARDING WITH A MOBILITY DEVICE
GRTA will transport all mobility devices that fit on the lift or ramp entry. Recommended measurements fitting accessible entry include, but are not limited to:
- Being no wider than 30 inches.
- Being no longer than 48 inches.
- Weighing no more than 600 pounds when occupied.
If you have a wheelchair/mobility device that exceeds these dimensions and weight, you may not be able to utilize the lifts or ramps. Please contact GRTA’s Administration Office for more information at 475-4686 or 475-4616.
Operators will assist you in and out of the bus, on and off the lift or ramp, and secure your mobility device. Buses are equipped with securement tie-downs. For your safety and security, fasten your seat belt and remain seated while riding GRTA Paratransit bus. Riders in wheelchairs/scooters are advised to use their personal lap belt to prevent falling or sliding out of the wheelchair/scooter seat during transport.
Undoing your seat belt and/or walking around in the bus while it is in motion is not permitted.
The Operator may offer you a transfer to the bus seat, however, you are not required to do so.
Please keep your mobility device clean and in good condition. For your safety and the safety of others on the bus, the Operator will advise you of parts that may need attention and repair.
If you use:
- A walker, the operator will secure it inside the bus to ensure safety.
- Portable oxygen, it should be carried on your lap and/or be in an approved carrier.