Maintenance of Lifts or Ramps Standard Operating Procedure (SOP)
Corrective Action: D-104 insufficient oversight of ADA maintenance requirements
GRTA ADA Program Policy-Plan: Bus operators must test the lift or ramp during the pre-trip inspection. Break down of accessibility equipment must be reported immediately to dispatch. A vehicle with an inoperable lift or ramp will be removed from service as soon as possible if a replacement bus is available and cannot be returned to service until repaired. If there is a lift or ramp failure, a replacement vehicle or rescue vehicle must be dispatched if the next trip to the destination of any passenger using a mobility device is scheduled in 30 minutes. GRTA may keep a vehicle with an inoperable lift/ramp in service for three days from the day in which the lift/ramp is discovered to be inoperative. [49.CFR 37.163)
Prior to Service
- Every time lift/ramp fails dispatch will keep a log sheet besides notifying the GRTA Transportation Supervisor via phone. The digital log must be submitted to GRTA at the end of every month via electronic copy.
- Supporting documents such as work orders, mechanic notes, invoices, etc. regarding the lift/ramp will be submitted to GRTA when documents are immediately available.
- GRTA Transportation Supervisor will conduct random lift/ramp inspections prior or after service.
- All documentation made regarding the oversight will be properly kept for future reference.